There is no single, linear method of going from complete novice to developing a framing business. It is always a mixture of what skills you already have, what you have started to do for yourself, making good choices and taking opportunities as they arise. Rob McRae trades under the business name of Beaver Products, which is fundamentally a framing gallery / workshop. But as with many of us, the framing bug started at a simpler, more personal level.
Rob had worked in a number of different roles, many years being spent in the paper manufacturing industry: however he had always had an interest in art and had always framed his own paintings. Because of this artistic bent (and some years’ experience), framing comes quite naturally to Rob and not only ties in with, but forms part of, his very lifestyle.
At a personal level Rob is happy with the quality of his painting, and still likes to keep his hand in, but he is aware that it being commercially viable is another matter. Nevertheless having pursued painting as a hobby, by 2000 he was beginning to frame other people’s art as part of those interests. Then, at around the same time, he began looking to change careers and eventually set up a small framing shop in the basement of his home near Otley, Leeds.
Working from a residential setting was limiting: developing a wider customer base is harder; delivery access more problematic etc. In the end Rob decided to look for better premises, with more space, eventually discovering a small framing business for sale in Pudsey, which he took over in the Christmas of 2013. Situated on the high street, with roadside parking and within easy walking distance from the town outskirts, it is perfectly situated. Also, now living over the shop, he can work late or choose his own hours around shop opening times.
Beaver Products is 90% framing with some additional income from sales of framed pictures and shop window items (mainly for window dressing purposes at present): however, a number of pictures by local
artists have done quite well on a commission basis. The ground floor of the building is split into two work areas. You enter the shop into the main workshop area, where all of the planning and frame making (Morso & manual underpinner) takes place, along with an area for staining and waxing bare wood mouldings, so the customer has a first hand experience of these processes. In the rear there’s a 52” laminator & cold press. An additional basement workshop features a second Morso, crosscut and bench saws, and paint sprayshop. Storage space is limited, so apart from a few stock items, Rob tends to order materials as needed.
As part of the framing process they are often asked to incorporate small brass plaques, particularly with sports memorabilia etc. As a result they have invested in an engraving machine and also offer a pet tag and trinket engraving service! Rob also has access to Photoshop and has enhanced one or two customer photos in the past, but he foresees more planning and organising before this can be launched as an additional, offered service.
When he took the business on, it was already a picture framing service, albeit somewhat run down as the previous owner was retiring, and only opened a few days a week. Nevertheless there was a good customer base and, fortunately, Rob didn’t need to put a lot of additional resources into advertising. Currently there is no website, as such, however Beaver Products can be found on Google and social media.
How did Rob acquire the skills? He would say,
“ …. they have been roughly honed gradually over time; however when I decided to set up a framing business from home I invested in some of the many excellent instruction courses offered by DIYframing. This formed the basis of my technical training and continues to prove invaluable in the day to day running of the business. (thousand thanks guys)!!” (We were bound to include that bit!)
A big bonus with the business being already established prior to Rob’s takeover, there were orders already on the books so no need for a launch as such, just business as usual. It is a relatively small concern and had previously been a one man operation; however since taking it on, Rob has built the business and expanded the customer base to the extent where he has had to take on a full time assistant. This, in turn, has relieved some of the pressure and freed up more time for him to concentrate on the bits he enjoys most: so business is great and life is wonderful! However he’ll not forget that first bit of “commercial” framing.
“My first order, when I originally set up at home in the beginning, was a canvas stretch: 1m x 2m. How was it? Stressful!!!”
For people starting out in the framing business Rob has three main points of advice.
Finally, Rob has a few parting thoughts,
“Always discuss the customer’s requirements fully, while they are in the shop: there is nothing more embarrassing than having to ring them and ask which way up its supposed to go! As I have a reasonably successful business, I suppose I wouldn’t necessarily change anything. However in view of the enjoyment and satisfaction available to the picture framer, the only thing I would do differently is START OUT SOONER!”